Digital Workspace Applications - Senior Manager
Our Investment Bank client is looking for a high calibre to join their Digital Workspace Technology team as Senior Manager, Digital Workspace.
Key responsibilities
- Lead design, engineering and operations for digital workspace technologies (on-prem and Cloud).
- Administer and support M365, Azure AD, Exchange Online/on€‘prem, Teams, AD, Intune/BlackBerry UEM, SCCM, SCOM, SharePoint, IronPort, Proofpoint and related tools.
- Manage workspace projects end-to-end under PMO governance.
- Implement proactive monitoring, identify legacy risks and ensure system health, stability and continuity.
- Drive innovation and process improvement for workspace platforms and workflows.
- Define OLAs and KPIs, produce management reports, and maintain configuration/security controls and baselines.
- Handle impact assessment, incident troubleshooting, RCA and provide L3 support.
- Ensure regulatory and security compliance and maintain clear technical documentation.
Key requirements
- Bachelor's degree in IT/Computer Engineering or related field.
- 10+ years' hands-on experience in digital workspace technologies.
- Strong practical expertise in the listed Microsoft and workspace products.
- Proven track record in implementation, administration, incident and disaster handling.
- Strong analytical, problem-solving, communication and stakeholder skills; fluent English and Chinese (including Putonghua).
- Team player with proactive, pragmatic, agile mindset.
- MCSE/MCP and investment banking or regulated industry experience are advantages.
"Sanderson-iKas" is the brand name for the following companies incorporated in Hong Kong: Sanderson Solutions International (Hong Kong) Limited (Business Registration no.53741924) and iKas International (Asia) Limited (Business Registration no.39818987)
Website: www.sanderson-ikas.hk