Production Support Specialist
Key Responsibilities:
- Understand business workflows and supported application systems.
- Investigate issues by reviewing logs, code, and databases.
- Manage incidents and act as an escalation point for clients.
- Collaborate with development teams and maintain support documentation.
- Communicate with internal teams and external vendors.
Required Skills:
- Strong communication skills with ability to bridge technical and business language.
- Proficiency in Linux/UNIX, SQL, and scripting (Python required).
- Familiarity with Java and relational databases.
- Analytical and debugging skills; ability to take ownership of issues.
- Teamplayer with willingness to learn and adapt.
- Fresh graduates in Computer Science or related fields.
- Candidates with up to 2 years of experience in application or production support.
If you are interested in this role and would like to find out more information on the work, please apply to the advert for immediate consideration.
You are also welcomed to add me on LinkedIn. Just search for "Cherry Fan" at Sanderson iKas and you can easily find me.
"Sanderson-iKas" is the brand name for the following companies incorporated in Hong Kong: Sanderson Solutions International (Hong Kong) Limited (Business Registration no.53741924) and iKas International (Asia) Limited (Business Registration no.39818987)
Website: www.sanderson-ikas.hk